This access statement is intended to provide additional information for all guests who wish to attend the hotel or use its facilities. Recognition has been given to include guests with an impairment, which could include:
Mobility, Sight, Hearing, Speech, Learning disabilities or any other hidden impairment.
Rossett Hall Hotel is located 6 miles equal distance between Chester and Wrexham on the B5445 - Chester Road in the village of Rossett. A regular bus service runs between Chester Railway Station and Wrexham Town Centre approx. every 10 minutes during the day and passes the front of the hotel.
Rossett is on all mobile phone networks and our reception can be contacted on 01244 571000 (24hrs) should guests require any assistance upon arrival.
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Accessibility Main Hotel entrance (approaching and entering)
- Entrance from the road is onto a firm and level, tarmac car park. 1 x designated disabled space at the main hotel entrance.
- Access to the main hotel entrance is signed and is accessed via gently sloping pathway of slab construction, 2 metres wide and approx. 15 metres in length. No obstructions. Night illumination.
- Entrance doors are distinguishable and of sufficient width for wheel chair access. Doors are usually in open position and a Bell is available in covered area, with visual indicator display, to alert staff if the doors are closed. Handles easy to locate and can be used with closed fist. Reception desk immediately opposite, surface carpeted with no obstacles.
- Reception area is manned 24 hrs per day
- Reception desk 1.5m high clearly recognisable. Area has adequate day and night lighting. Receptionist will attend to guests as required during check in.
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Accessibility - Oscars Restaurant
- Access to Oscar’s restaurant across gently sloping patio area from car park to entrance doors. During opening hours these doors are usually in open position but staff are available to assist if the doors are closed.
- The entrance is of sufficient width for wheelchair access.
- Customer reception desk immediately adjacent on right hand side where any reasonable, additional guest requirements can be accommodated.
- Oscar's restaurant provides for ground level and upper level dining.
- Is well lit, air-conditioned and provides smoking and non – smoking areas.
- Large print menus are available if required.
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Accessibility - Allington Suite
- Access to the Allington suite is via the main hotel entrance or directly from the rear car park via the Allington suite entrance.
- From the main hotel entrance, the suite is accessed via a 4-step staircase, which is not suitable for ramping.
- From the rear car park, access into the Allington suite is via the main Allington suite entrance door’s of suitable width for wheelchair users. Access is via a level, paved patio area directly into the suite reception foyer.
- Once in the suite, the main room and bar area are all on a level floor with doorways suitable for all users.
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Accessibility - Boydell Suite Entrance
- Access to the Boydell suite entrance is via the front of the building from tarmac car park. A raised 4” platform at the entrance door is accessed via the provision of a mobile ramp when required.
- Both the main Boydell suite entrance door and inner door open inwardly into the building and will usually be in the open position when the suite is in use.
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Manoeuvrability within the building
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Corridors
- Corridors are approx. 2 metres wide off the reception. Brightly coloured with carpet contrast. It is hotel policy to place guests with impairments on the ground floor adjacent to reception in smoking or non-smoking bedrooms as required.
- Ground floor bedrooms are linked to Oscars restaurant and bar via an internal corridor. A 4-step staircase from the reception area to the corridor is not suitable for ramping within the laid down specifications. Wheel chair users can access the restaurant directly via the Oscar’s main entrance.
- Between the above corridor and Oscar’s restaurant, a fire door exists which has a 10cm step (overcome by a ramped gradient) but the doorway has a limited width of 33cm.
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Bedrooms
- Door locks at suitable height but assistance is available for entry as required.
- Designated bedrooms are provided for guests in wheelchairs, which include wider entrances to room and bathroom plus assist bars by the lavatory and bath.
- Fire notices in bedrooms are suitable height and the information contained is available in large print.
- Guest in-room information is available in large print.
- Information in Braille on the area is available from Wrexham TIC - the hotel can obtain these in advance.
- Windows open inward, pull cord curtains.
- 21" large TV with remote control and Teletext
- Large figure radio alarm clocks.
- Telephone wake-up calls can be programmed by reception
- Assistance dogs are welcome
- 24 hour room service available
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Lavatories
- Public lavatories are in the corridor adjacent to Oscars restaurant and in the bar area of the Allington suite. Both facilities are accessible to all guests.
- Designated unisex disabled toilet is available, built to required specifications. Not alarmed
- Visual indicators in Braille are placed on the entrance to each entrance door.
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Fire escapes
- Fire escapes in all areas clearly marked and accessible to all guests.
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Corridors